Personal Skills to be a Successful Sales Lady  By: Chaele McMillan

Personal skills are a must if you want to be a successful sales lady. Unfortunately many people try sales and would be great at it but they get burned out because their approach was wrong.
Before you begin, I want you to look at yourself and outline who you really are. The other important step to be a successful sales lady is to know where you are going. You have to have a process in selling. You have to be able to handle the rejections. You have to be able not to obsess over the angry client. If you want it go get it! Have a goal and know that it may take you a day or years but know where you want to be heading!

DEVELOP A PURPOSE
Why are you doing this? Is it to help your husband will the finances? Are you doing this to put money back for the kids college fund? Is it to buy a new car? Develop a sense of purpose. Counseling with clients, I tell them to find what they want and put a picture on the refrigerator or their briefcase.

KNOW THE PRODUCT
I believe you need to know the product inside out. You have to believe in your product. If you are selling wrinkle cream that will work in 10 days, you have to express that emotion in your presentation. Speak from the heart and you will be getting sales.

WHAT DO THEY NEED
Find out what they need from you. Can you help this person? If they are trying to buy a product from you and you know it isn’t going to work. Suggest another item. People love honesty and they love to be heard. I suggest keeping a Client Card. If they have grandchildren write it on the card. If you know they are traveling people... The next time you see them talk to them about their hobbies, places they have been to. Connect with your clients.

Remember you are the most important part of this process. Don’t limit yourself. Build trust and connect and makes sales!

Article by:Chaele owns Mom State University www.momstateuniversity.com